Warm daylight across domestic heating and a comfortable living space
FlowTech / Ground sourceBELOW THE SURFACE. BEYOND THE ORDINARY.

Warmth starts
somewhere
unexpected.

Ground source heat pumps connect the land around a home to the warmth within it. Follow the journey.

Explore the connection ↓
THE GROUND → THE SYSTEM → YOUR HOME
01 / THE BIG PICTURE↳

Different source.
Same idea of home.

Ground source is a way of providing heat using energy collected from below the ground. The heat pump uses electricity to raise that collected heat to a useful temperature, connecting it to the home’s heating and hot-water arrangement.

It’s a relationship between land, equipment and the building. Those parts need to be considered together. No single garden size or photograph can confirm whether a system is right for a property.

02 / FOLLOW THE ENERGY

Three parts.
One connected system.

Ground collector, heat pump and home cross-sectionA conceptual buried collector loop connects through a heat pump to heating inside a house. Select a stage below to read how it works.GROUND COLLECTORHEAT PUMPHOME HEATINGCONCEPTUAL CROSS-SECTION / NOT AN INSTALLATION DRAWING
01 / Collect

It starts in the ground.

A buried loop transfers heat from the ground. The site helps determine whether the collector can use horizontal trenches or a vertical borehole arrangement.

Ask: what land and access are available?

A conceptual explanation. Actual system layout and specifications need a property-specific design.

Residential garden and pathway as an illustrative ground source site
03 / START WITH THE SITE

There’s more
to the ground
than meets the eye.

Available space matters. So do access, ground conditions, existing services and the building’s needs. A horizontal collector and a borehole arrangement raise different questions about the site and the work involved.

Open the planning guide ↗
04 / LOOK AT THE WHOLE HOME

The right questions
make the difference.

01

The building
and its heat demand.

The amount of heat a property needs informs system design. Insulation, room layout and how the home is used are part of that conversation. Share any planned building or insulation work, even if decisions are still open.

You do not need to calculate heat loss for your first enquiry. Bring existing plans and describe what you know about the home.

02

The way warmth
moves through it.

Radiators, underfloor heating or a mixture form the distribution side of the system. Their relationship with the proposed heat source needs assessing; an existing arrangement does not automatically establish suitability.

Describe the rooms, current controls and hot-water storage as far as you know. If something is uncertain, mark it as a question.

03

Space, access
and coordination.

The collector is only one part of the installation. Equipment location, hot-water storage, pipe routes and access also need considering. Mention tight passages, ownership or shared access, and any work already planned.

Permissions, specialist investigations and other project requirements need establishing for the actual site. The first step is understanding the context.

Domestic renovation with pipework visible before surfaces are completed
05 / THINK AHEAD

Changing your home?
Connect the plans.

A renovation offers a natural moment to ask how the heating, hot water and room layout should work together. Share the proposed sequence before closing floors, walls or cabinetry.

There is no need for a finished design to start the discussion. A clear description of what will change, what must remain and who else is involved is useful context.

Explore renovation planning ↗
Make it your own

Bring your property into the picture.

Choose the details you know. This creates an enquiry note, not a suitability result or quote.

Your choices stay on this page. Opening email prepares a draft; you decide whether to send it.

YOUR HOME. YOUR NEXT CHAPTER.

Let’s get
things flowing.

Tell us where you are, what you have in mind and what you’d like to ask.

Start a conversation ↗[email protected]